Tio procent läser bloggar

Enligt ny undersökning från Forrester läser tio procent av konsumenterna bloggar, många använder [[RSS]]-feeds och aggregatorer. Chris Charron på Forrester säger:

“Technology has given consumers an option to tune businesses out, and tune each other in. On the flip side, technology has given businesses an opportunity to gain greater customer insights at a lower cost.”

(Yahoo! News)

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